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  • When will my order ship?
    We are a small family-owned business, and all of your items are made-to-order especially for you! For that reason, it typically takes us 5-10 business days from the time you placed your order to get your order made, packaged, and shipped out for you! We appreciate your patience, as we dedicate lots of love and care to your items!
  • What should I do if I receive a damaged or incorrect item?
    Please inspect your order as soon as you receive it and contact us within 24 hours using our contact form if an item is defective, damaged or if you receive the wrong item. We pride ourselves on providing well made, high-quality items and we will do everything in our power to resolve the issue and make it right!
  • How do I know which size to buy?
    All of our apparel items are Unisex, which means they generally have a bit more room in the body and length in the sleeves than a traditional "women's fit." Each listing also includes a detailed sizing chart with exact dimensions under the "Sizing Info" section on the listing. We recommend measuring a favorite, similar apparel item at home to compare to our sizing charts to make a decision that's best for you. If you are between sizes, we recommend sizing up if you like a little extra room or sizing down if you like your items more fitted!
  • Do you take Custom Orders?
    Unfortuntaely, no, we are no longer able to take on any custom orders.
  • Do you offer your items Wholesale?
    Our stickers are now available in bulk! Get a discounted price on quantities as low as 30, and feature them in your own online or retail space! Shop wholesale here.
  • I haven't received my order. Where's my package?
    If you think your package has been lost, the first thing to do is to check for tracking updates using the tracking number provided in your shipping confirmation email or under the "My Orders" section of your account. Unfortunately, once we have handed your package over to the carrier, it is out of our hands. If the tracking number does not provide the information you are looking for, please reach out to the carrier directly with any further questions or concerns. If your order does not include a tracking number, please contact us directly using our contact form and we will assist you.
  • Do you have an ambassador program and/or collaborate with influencers?
    Want to collaborate with Conviction Co? We LOVE working with you! Just head here for more details and to fill out a collaboration request form!
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